Refund policy

Return window
You have 14 days from the delivery date to request a return. Requests after 14 days cannot be accepted.

Unopened items
Items returned in their original sealed packaging, with the factory seal intact and all original accessories and documentation included, are eligible for a full refund of the purchase price.

Opened items
Items with a broken or removed factory seal are subject to a 20% restocking fee, deducted from your refund. The item must be complete, undamaged, and in resalable condition with all original packaging, accessories, and documentation.

Return shipping
Return shipping is the customer's responsibility unless the item arrived damaged or was sent in error. We recommend a tracked, insured service — we cannot issue a refund for a return we do not receive.

Damaged, defective, or incorrect items
If your order arrives damaged, defective, or is not what you ordered, contact us at info@thedealbuster.com within 48 hours of delivery with photos. We will cover return shipping and send a replacement or issue a full refund with no restocking fee.

Items we cannot accept
Items missing original packaging or accessories, items showing physical damage or signs of use beyond normal inspection, and items returned after 14 days.

How to start a return
Email info@thedealbuster.com with your order number and the reason for return. We will respond within one business day with return authorization and shipping instructions. Returns sent without authorization may be refused.

Refund processing
Approved refunds are issued to the original payment method within 5 business days of us receiving and inspecting the item. Your bank may take an additional 3–10 days to post it.